Once tickets are purchased, they are nonrefundable and not exchangeable.
Please contact the Box Office for assistance if you believe your tickets have been lost or stolen.
The Arena/Forum Box Office and Ticketmaster are the only authorized ticket sellers for Ticketmaster events. If you buy a print-at-home or hard ticket from an unauthorized vendor or source (e.g. Stubhub, eBay, Craigslist), we cannot guarantee that it is a valid ticket. We are not responsible for any invalid tickets and cannot provide support for any third-party purchases.
Tickets for all Ticketmaster events are available:
The Arena Box Office (located on the ground floor of the Arena on Stuart St.) sells all tickets for Ticketmaster events at both the Arena and the Forum Theatre.
The Forum Box Office is only open on Forum Ticketmaster event days.
DO NOT CALL THE BOX OFFICE TO BUY TICKETS.
For accessible seating, contact the Box Office. Visit our Accessibility page for more information.
Tickets for non-Ticketmaster events are available directly from the sponsoring organization.
REGULAR HOURS (Labor Day - Memorial Day)
Monday - Friday 10:00 AM - 6:00 PM
Saturday 12:00 PM - 5:00 PM
Sunday - Event Days Only
SUMMER HOURS (Memorial Day - Labor Day)
Monday - Friday 8:00AM - 4:00PM
Saturday & Sunday - Event Days Only
Arena Box Office: (607) 778-6626
Forum Box Office: (607) 778-1369
Cash, Visa, Mastercard, & Discover are accepted.
Will Call Tickets may be picked up one hour before the event at the venue's box office. Customers must present Photo ID and the credit card used to purchase the tickets.