Greater Binghamton's Premier Events Destination

COVID-19 Safety Measures

 

As the result of an increase in active COVID-19 cases due to the Delta variant, Broome County has entered the CDC's "substantial spread" category. Effective Monday, August 9th, 2021, and until further notice, Broome County Government will be following CDC guidance and will once again require facial coverings inside all County buildings, regardless of vaccination status. This policy applies to everyone entering the Visions Veterans Memorial Arena and Broome County Forum Theatre.

Mask Requirements: Effective until further notice, masks will be required inside of the Arena and Forum at all times, regardless of vaccination status. 

Vaccination Status: At this time, vaccination status does not need to be given upon arrival to the Arena or Forum (event dependent).

Capacity Guidelines: At this time, there are no capacity limits for the Arena or Forum.

Heating, Ventilation and Air-Conditioning Systems: The Forum Theatre utilizes MERV-13 air filters in each HVAC unit, UV light air disinfection, and the highest possible levels of outside air exchange rates in every space.

Event Updates

Rescheduled Events:

Brian Regan:  Rescheduled to January 16, 2022
Gordon Lightfoot:  Rescheduled to April 12, 2022
For King & Country:  Rescheduled to April 29, 2022

Ticket Refund Information

The Mirabito Box Office is currently open to the public Monday - Friday 10:00am - 6:00pm and Saturday 12:00pm - 5:00pm. Staff is also available by phone at (607) 778 - 6626 or email at arenaforum@broomecounty.us. Thank you for your patience and understanding.

If an event is canceled or postponed, refunds will eventually be available at the original point of purchase.

If an event is rescheduled:
Tickets already purchased will be honored for the rescheduled date. If you are not able to attend, tickets can be refunded at the original place of purchase upon request from the ticket holder once the new date is announced. For rescheduled events, if you purchased your tickets at Ticketmaster.com or Ticketmaster phone charge, you will have to log into your Ticketmaster account or call Ticketmaster at 1-800-653-8000 to request a refund. If you purchased your tickets at the Arena Box Office, see directions below. You should make your request as soon as possible, but no later than 14 days prior to the rescheduled date. 

If an event is canceled:
For canceled events, if you purchased your tickets at Ticketmaster.com or Ticketmaster phone charge, you will not need to do anything. The credit card you used for your purchase will automatically be credited. If you purchased your tickets at the Arena Box Office, see directions below.

If you purchased your tickets at the Mirabito Box Office with a credit card:
For your safety and the safety of our employees we request you mail your tickets to the Arena Box Office and include the following information:

Type of credit card (MC, VISA, DISCOVER) used to purchase ticket
Name of the cardholder
Credit card number
Expiration date
Email Address
Phone Number
Once this information is received, your card will be credited.

Please send your tickets and the credit card information to:

Visions FCU Veterans Memorial Arena
Attn: Mirabito Box Office
1 Stuart Street
Binghamton NY 13901 

Attention: “Name of Event” Refund

If you purchased your tickets at the Arena Box Office with cash:
For your safety and the safety of our employees we request you mail your tickets to the Arena Box Office and include the following information:

Name
Address
Email Address
Phone Number
Once this information is received, a check for a refund will be issued to you. 

Please send your tickets information to:

Visions FCU Veterans Memorial Arena
Attn: Mirabito Box Office
1 Stuart Street
Binghamton NY 13901 

Attention: “Name of Event” Refund

If you purchased your tickets through a third party ticket seller (such as StubHub or Vivid Seats), you will need to contact them directly for information regarding their refund policy. The Arena Box Office staff is not able to assist with tickets purchased from resale sites.

We apologize for the inconvenience. Thank you for your understanding.

Information for Season Ticket Holders and Subscribers 

For Broadway In Binghamton, visit nacentertainment.com/broadway-in-binghamton

For Binghamton Philharmonic, visit www.binghamtonphilharmonic.org